A couple who has used Manning Stainton more than once to move house has described the service they received as ‘seamless.’
Joe Suggitt and his partner Kate have bought two houses through the Wortley branch of the area’s leading estate agent, as well as using them to sell a previous house in New Farnley and to arrange a mortgage, and could not be more impressed.
Joe said: ‘Sharron and the team are really helpful and have an ability to explain things simply while at the same time managing all aspects of the sale efficiently. The whole process from start to finish is seamless.’
As someone who works in customer service, Joe has been particularly impressed with the attention to detail and excellent levels of communication provided.
‘I know what constitutes great customer service and so does Manning Stainton,’ explained Joe. ‘They are extremely professional and the way they keep in touch is a lesson to us all. Not once have we had to chase for an update because they always respond with answers and feedback so promptly.’
Joe, Kate and two year old son Seth are now settling into their new house in Wortley. ‘The house gives us the extra room we need and the location is perfect being close to shops, local amenities and the road network. There are also some excellent local schools for when Seth gets a bit older. We are excited about the next phase of our life and much of that is down to Manning Stainton,’ said Joe.
Sharron Kaur, a Sales Negotiator at the Manning Stainton branch on Lower Wortley Road, said: ‘As a company we are all about helping people like Joe and Kate move and making the process as simple and straight forward as possible.
‘The team here in Wortley has bags of experience and knowledge of the local property market which is supported by extensive marketing to make sure every property we are instructed to sell receives maximum exposure to the widest possible audience.’
The Wortley branch of Manning Stainton is open seven days a week and the team is ready to take customer calls from 8am – 8pm. It is one of 19 Residential Sales and Lettings branches across West and North Yorkshire.