A house seller whose job involves delivering exceptional customer service solutions to clients has endorsed the quality of service provided by Manning Stainton.
Siobhain Goodall works for a major outsourced customer care company and called on the Guiseley branch of the area’s leading estate agent to sell her two bedroom cottage in Rawdon where she has lived for 17 years.
‘Through my job, and also as a judge of an important European customer service award, I know exactly what constitutes great service and it is quite clear so does Manning Stainton,’ says Siobhain.
‘From my initial contact I have been impressed with their extensive knowledge of the local property market and their general professionalism, efficiency and enthusiasm. This resulted in me receiving an offer within 48 hours which I was delighted to accept.
‘Throughout the process the entire team has been a delight to work with and I would not hesitate in recommending them to anyone considering selling their house.’
Thanks to the speed of the sale Siobhain can now look forward to moving to a bigger house in nearby Guiseley.
Matthew Pank, the Branch Coordinator at Manning Stainton, says: ‘It has been a pleasure helping Siobhain with the sale of her house and we wish her every happiness in her new property.
‘Just like Siobhain, providing great customer service is at the heart of everything we do. This is reflected in the fact that we have been named both the Best Overall Agent in the UK and the Best Agent in Guiseley in the 2016 allAgents Awards. These are based on independent ratings and feedback on allAgents.co.uk, the biggest independent customer review web site in the country for estate and letting agents.’
The Guiseley branch of Manning Stainton is open seven days a week and the team is ready to take customer calls from 8am-8pm every day. It is one of 19 residential Sales and Lettings branches across West and North Yorkshire helping people move.